Assessor Resource

CPPHSA4003A
Assess household water use

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency supports the work of home sustainability assessors engaged in assessing household water use and providing advice on ways to improve water efficiency and conservation in the home.

This unit of competency specifies the outcomes required to collect and analyse information on household water use and provide advice on ways to improve water efficiency and conservation in the home.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by conducting an assessment of water use in a residence that involves collecting and analysing information on household water use and providing advice on ways to improve water efficiency.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.

In particular, the person should demonstrate the ability to:

collect and analyse information on household water use and on ways to improve water efficiency in the home

assess opportunities for incorporating rainwater harvesting, greywater technologies and other water conservation measures in a residential building

comply with OHS requirements when conducting household water assessment

apply knowledge of:

trends in household water use and costs

ways of gathering information on household water use and costs

ways to improve household water efficiency.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian standards' requirements.

Resource implications for assessment include:

data collection tools

relevant codes, standards and government regulations

access to residential buildings for conducting an assessment of water use

technology suitable for generating reports

technical reference library with current publications on:

Australian climatic zones

greywater technologies and other water conservation measures

manufacturers' product information on domestic appliances

rainwater harvesting

water rating schemes for appliances

water use and measurement.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Guidance information for assessment

This unit could be assessed on its own or in combination with other units relevant to the job function, for example:

CPPHSA4001A Assess household energy use

CPPHSA4002A Assess household waste generation and management

CPPHSA4004A Assess thermal performance of existing residences using non-rating tools and techniques.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to interact with clients from diverse social, economic and cultural backgrounds

decision-making and problem-solving skills to make recommendations based on analysis of household water use

literacy skills to:

complete standard forms

generate business correspondence

interpret water accounts

prepare reports

read and interpret a variety of texts, including legislation, regulations, and codes of conduct and ethical standards

numeracy and data analysis skills to:

extract and interpret data from water accounts and interpret water plans and tariff structures

read, calculate and interpret water meter data

planning, organising and scheduling skills to undertake work-related tasks, such as collecting data required for assessing household water use and costs

research skills to identify and locate documents, reports and information on key matters associated with water use, such as:

ratings of appliances

water consumption of appliances

use of rainwater harvesting, greywater technologies and other water conservation measures

technology skills to enter data and use the functions of water use calculators and general purpose software packages

time-management skills to complete assessment tasks in a time and cost efficient manner

Required knowledge

commonwealth, state or territory, and local government legislation and regulations impacting on household water use and management related to:

anti-discrimination and equal employment opportunity

consumer protection, fair trading and trade practices

employment and industrial relations

environment protection

health

household rainwater harvesting, greywater use and other water conservation and restriction measures

occupational health and safety (OHS)

privacy

water restrictions

government rebates and other assistance programs related to improving water efficiency in residential buildings

greenhouse gas emissions:

relationship between water use and greenhouse gas emissions

ways of reducing greenhouse gas emissions through improving water efficiency

household internal and external water services

household water use:

trends in household water consumption and factors impacting on those trends

sustainable domestic water use

units of measurement

water bills

water consumption

water restrictions

water tariffs

impact of attitudes, behaviour and preferences of household members on water use

options for improving efficiency of household water use:

behaviour change

internal and external water services

leak detection

water efficient gardening practices

rainwater harvesting, greywater technologies and other water conservation measures:

criteria for assessing feasibility

rebates and other forms of financial support

system risks

types and features of systems

sources of information on water measuring tools:

types

uses

sources of data on domestic water use and cost:

water bills

water meters

water efficiency and labelling standards (WELS)

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Need for assessing water use may include assessment for:

determining water profile

opportunities for reducing water use and improving water efficiency

legislative, regulatory and compliance purposes

providing building design advice.

Residential building refers to:

any building categorised as Class 1, 2, 4 and 10a of the Building Code of Australia or in accordance with jurisdictional requirements.

Client may include:

builder

community organisation

construction manager

government agency

house owner

landlord

property developer

property manager

real estate agent

tenant

water authority.

Effective communication strategies may include:

active listening

being non-judgemental

exploring problems

expressing an individual perspective

providing sufficient time for questions and responses

providing summarising and reflective responses in conflict situations

using appropriate words, behaviour and posture

using clarifying, summarising questions

using clear and concise language

using culturally appropriate communication

using plain English

using verbal and non-verbal communication.

Commonwealth, state or territory, and local government legislation and regulations, and industry ethical and conduct standards may include:

environment protection

ethical behaviour

fair trading and consumer protection:

confidentiality

conflict of interest

duty of care

non-discriminatory practices

privacy

residential tenancies

OHS

water and water management

water use assessment:

accreditation

assessment procedures

certification

documentation.

Issues may include:

basis for need to conduct water use assessment

information required by assessor from client

information that assessor is required to document

objectives of assessment.

Hazards may include:

appliances:

electrocution

faults

biological waste:

black water

greywater

confined spaces

electricity

harassment, bullying and/or violence involving co-workers or customers

hazardous substances:

allergens

asbestos

chemicals

fibres

fumes

insulation

heat:

burns

scalds

manual handling:

carrying

lifting

pulling

pushing

machinery, including powered and non-powered equipment

skin penetrating injuries:

knives

sharps

syringes

work environment:

access

animals

dust

floor surfaces

lighting

noise

pollen

temperature

trips and falls

working alone

working at heights

ventilation.

Assessment documentation may include:

building details

building plans and specifications

checklists

client details

company promotional materials

contact details

existing water bills

photographic evidence

risk assessment

site details

water meter readings.

Tools, equipment and other requirements may include:

bucket

calculator

clipboard

clock

compass

digital camera

flow meter

ladder

personal protective equipment (PPE):

dust masks

eye protection

headwear

gloves

overalls

safety shoes and work boots

tape measure

thermometer

timer

torch.

Information that should be obtained prior to assessment may include:

appliances:

age

capacity

number

type

household members:

number

age

water accounts:

billing history

plans

tariffs

water reduction, reuse and recycling strategies currently in place:

greywater collection and use

water tanks

other water conservation strategies.

Details of assessment may include:

address of residence

assessor name and contact details

cost of assessment

date and time of assessment

duration of assessment.

Information may include:

age, type and operation of appliances

behaviour and preferences of household members that impact on water use

water costs

water use

water services:

internal water services

external water services.

Information on household water use and costs may be gathered through:

analysis of water meter readings:

conventional meters

smart meters

analysis of accounts to show daily, seasonal and trend data on water use and cost

analysis of costs of different water plans and tariff structures.

Information on internal water services may include:

characteristics of internal water services:

age

average daily use

capacity

condition

flow rate

greywater collection and use

leaks and drips

maintenance costs of system

number

suitability for size of household

water efficiency rating

water saving features

water use

number and type of internal water services:

baths

clothes washing machines

combination washer/dryer machines

dishwashers

hot water circulators

showers

spas

tap equipment

toilets.

Information on external water services may include:

characteristics of external water services:

age

average daily use

condition

flow rate

greywater collection and use

leaks and drips

maintenance costs of system

number

pipe

placement

suitability for size of household

water saving features

water use

number and type of external water services:

domestic irrigation and reticulation systems

evaporative coolers

greywater systems

spas

swimming pools

taps and hoses.

Information onbehaviour and preferences of household members that impact on water use may relate to:

attitudes of other household members not participating in the assessment process

attitudes to reducing, reusing and recycling water

resident perception of water consumption

gardening practices

inefficient water use:

car washing

washing of external surfaces

medical conditions of household

setting, programming and using timers and other controls

showering times

use of appliances

use of evaporative cooling systems

use of hot water

use of pools and spas.

Data collection tools may include:

checklists and forms

graphs

questionnaires

self-assessment forms

software programs

water use calculators.

Characteristics of household water use, costs and emissions may include:

comparison of water use and costs with similar households

components of internal and external water use

daily water use and costs

occupant behaviour

seasonal variation in water use and costs

total water consumption and cost

trends in water consumption and costs over time.

Options for improving efficiency of water use and reducing costs and emissions may include:

behaviour and preferences of household members that impact on water use:

efficient use of appliances

knowledge of leak detection techniques

knowledge of WELS ratings

limit inefficient water use:

car washing

washing of external surfaces

reduce showering time

use of appliances

use of hot water

use of settings, programming, timers and other controls on appliances and irrigation systems

external water services:

domestic irrigation and reticulation systems:

check for drips and leaks

check for correct placement of system

check timing and duration of use

undertake regular maintenance

use gardening practices that reduce water usage

use recycled water

use timers and control devices

use substrata (under the mulch) drip irrigation

evaporative coolers:

check for drips and leaks

check size of appliances relative to household requirements, as appropriate

maintain appliances

reduce dumping/bleed-off rates

reduce water supply pressure

reset thermostats and timers, where applicable

use discharge water on lawns and grass areas

spas and spa pools:

check for drips and leaks

keep spa or spa pool water in correct condition to avoid emptying polluted water

never over-fill a spa pool

use backwash minimisation system

use spa pool cover

swimming pools:

check for drips and leaks

ensure pool has suitable overhanging pavers or decking to keep splash-out to a minimum

install shade sails and wind covers to minimise evaporation

keep pool water in correct condition to avoid emptying polluted water

never over-fill a pool

use backwash minimisation system

use pool cover

water tank to collect rainfall to top up pool as needed

taps and hoses:

check for drips and leaks

install pressure valves

fit flow restrictors

internal water services:

appliances:

check for drips and leaks

check size of appliances relative to household requirements, as appropriate

check WELS ratings

consider necessity of having multiple appliances

maintain appliances

replace with appliances that have different cycles

replace with water efficient appliances

set timers, where applicable

use appropriate program settings

use in compliance with manufacturer instructions

use with full loads

showers, check for:

drips and leaks

flow cut-off valves

flow restrictors

low-flow shower heads

shower timers

smart metering of shower use

WELS rating

tap equipment, check for:

drips and leaks

flow regulators

tap aerators

valves

WELS rating

toilets, check for:

drips and leaks

dual and reduced flush systems

water saving and displacement devices for single flush toilets

WELS rating

water efficient gardening practices:

drought tolerant planting

mulching

replacing lawns

lawn alternatives

composts and manures on soil

rainwater and greywater

water efficient irrigation systems

water efficient watering practices

weeding.

Evaluation takes into account:

availability of rebates and other assistance programs

behaviour and preferences of householders

cost

ownership of building

practicality

type of building.

Sources of technical advice on incorporating rainwater harvesting, greywater technologies and other water conservation measures in residential buildings may include:

architects

building designers

colleagues

consultants

gardeners

government agencies

professional associations

research bodies

supervisors

suppliers of domestic greywater, water harvesting and water conservation technologies

water utilities.

Advantages and disadvantages of rainwater harvesting, greywater technologies and other water conservation measures may include:

advantages:

availability of financial incentives

higher resale value

isolation for building owners from future water price increases

pre-empt future legislative restrictions or penalties, which may force expensive retrofits to inefficient buildings

reduce total net monthly cost of living

value of building relative to similar conventional building should water costs increase

disadvantages:

effort required to understand, apply and qualify for rebates

initial cost

overcapitalising on older buildings.

Evaluations are based on:

climate

cost

location

physical features and ownership of building

practicality

type

user behaviour and preferences.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Need for assessing water use in a residential building is clarified with client. 
Effective communication strategies are employed to assist in establishing rapport with client and in responding to client questions and concerns. 
Assessment is planned in line with commonwealth, state or territory, and local government legislation and regulations, and industry ethical and conduct standards. 
Issues relating to state and territory legislation and regulations and industry ethical and conduct standards are identified and clarified with client. 
Plan is established for the assessment in line with enterprise practice and client requirements. 
Potential hazards are identified to ensure risks are suitably managed. 
Assessment activities are planned to ensure they do not compromise the health and safety of self and others. 
Assessment documentation is prepared in a manner consistent with enterprise practice. 
Tools, equipment and other requirements for the assessment are identified and arrangements are made to ensure their availability on day of assessment. 
Client is advised of information that should be obtained prior to assessment and details of assessment are confirmed. 
Authority to proceed is obtained from client prior to commencement and reconfirmed as appropriate during the assessment. 
Information to be gathered on household water use and costs is confirmed. 
Information onhousehold water use and costs is collated. 
Information oninternal water services is gathered from resident, and from measurements and observations made during inspection of the residence. 
Information onexternal water services is gathered from resident, and from measurements and observations made during inspection of the residence. 
Information onbehaviour and preferences of household members that impact on water use is gathered from resident, and from observations made during inspection of the residence. 
Information is verified for accuracy and recorded using the relevant data collection tool. 
Information is analysed to identify key characteristics of household water use, costs and emissions. 
Government rebates and other assistance programs related to improving efficiency of household water use are identified. 
Options for improving efficiency of water use and reducing costs and emissions are evaluated. 
Cost of options for improving household water efficiency is estimated in line with enterprise procedures. 
Estimated water, emissions and cost savings generated from improving household water efficiency are estimated in line with enterprise procedures. 
Sources of technical advice on incorporating rainwater harvesting, greywater technologies and other water conservation measures in residential buildings are identified. 
Advantages and disadvantages of rainwater harvesting, greywater technologies and other water conservation measures are identified. 
Rainwater harvesting, greywater technologies and other water conservation measures suitable for use in residential buildings are identified. 
Government rebates and other assistance programs for incorporating rainwater harvesting, greywater technologies and other water conservation measures in residential buildings are identified. 
Opportunities for rainwater harvesting, greywater technologies and other water conservation measures are evaluated. 
Estimates of cost of installing rainwater harvesting, greywater technologies and other water conservation measures are produced and associated impact on household water efficiency and costs is determined in line with enterprise procedures. 
Results and recommendations, along with supporting evidence, are collated and documented in line with enterprise and client requirements. 
Estimated cost of proposed recommendations, associated reductions in household water costs and emissions, and improvements in household water efficiency are documented in line with enterprise procedures. 
Results and recommendations, including estimated costs and improvements in household water efficiency, are explained to client in line with enterprise, legislative and client requirements. 
Need for assessing water use in a residential building is clarified with client. 
Effective communication strategies are employed to assist in establishing rapport with client and in responding to client questions and concerns. 
Assessment is planned in line with commonwealth, state or territory, and local government legislation and regulations, and industry ethical and conduct standards. 
Issues relating to state and territory legislation and regulations and industry ethical and conduct standards are identified and clarified with client. 
Plan is established for the assessment in line with enterprise practice and client requirements. 
Potential hazards are identified to ensure risks are suitably managed. 
Assessment activities are planned to ensure they do not compromise the health and safety of self and others. 
Assessment documentation is prepared in a manner consistent with enterprise practice. 
Tools, equipment and other requirements for the assessment are identified and arrangements are made to ensure their availability on day of assessment. 
Client is advised of information that should be obtained prior to assessment and details of assessment are confirmed. 
Authority to proceed is obtained from client prior to commencement and reconfirmed as appropriate during the assessment. 

Forms

Assessment Cover Sheet

CPPHSA4003A - Assess household water use
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Assessment Record Sheet

CPPHSA4003A - Assess household water use

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